5 Simple Techniques For sap support services
5 Simple Techniques For sap support services
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Entry a number of support channels to assist you take care of your problem in the simplest way attainable. Every one of the support channels are integrated into the applying, making use of synthetic intelligence (AI) algorithms to advise the most effective channel to take care of your situation.
Expert Chat for VAR-d support partners as well as their conclude buyers A functionality allowing VAR-delivered support companions to use Pro Chat for their end customers' units is at this time not readily available.
A properly-documented case superior facilitates processing and saves time Find out more concerning the Get Support application.
Guide with Person Management including S-user management, authorization inquiries or password reset enable
SAP's predictive and preventative support options and functionalities enable resolve problems right before they occur. Illustrations contain:
The chat transcript and many of the attachments will always be captured and recorded in the situation log, if the issue is settled promptly or not.
A transforming business surroundings calls for constant adaption of your small business options and may bring on launch upgrades of the SAP units.
Can I refer back to the chat session info in a afterwards time? Of course, the chat transcript and all attachments might be recorded as part of your scenario log to your ease.
The SAP Organization Support portfolio can help you rework, adopt, combine and increase your SAP methods with check here specific material designed to reach small business outcomes.
The adjustment isn't going to represent a rise in checklist prices for SAP support choices. Impacted buyers and partners will probably be notified in accordance While using the respective regionally agreed contractual stipulations. Read the complete assertion in English or German.
We would like a long run connection. We’re here to present you with IT satisfaction so you understand you’re covered for all types of IT eventuality. We can become a Section of the family members, your respond to along with your Alternative by pre-empting difficulties and fixing them before they even look on the radar.
If you have any questions about these or other support matters, be sure to don't be reluctant more info to Make contact with CIC.
From its inception, SAP's Purchaser Support has stood out for its expanded position beyond bug fixes and challenge resolutions. Everyday responsibilities incorporate resolving tickets and resolving problems, all more info directed at maximizing consumer business worth, securing investments, and optimizing SAP functions. We've been a proactive enterprise associate dedicated to encouraging clients accomplish their ambitions.
Near this look for box. The amount of property do you have got? In what situation are your assets? The amount of does one shell out protecting your belongings?